Business messaging software: Reach customers across text, social, and more

Empower your business to engage with customers via leading messaging platforms using Rocket Local’s unified and clear space for communication, collaboration, and serving customers.

Put our AI-assistant to work for you – let it answer customer inquiries and capture contact details

  • Webchat widget that instantly knows essential information about your business.
  • Make a great first impression by responding rapidly to new customers.
  • Provide custom knowledge about your business to expand the widget’s conversational capacity.
  • Contact details are collected and logged in your CRM.
  • Seamlessly follow-up, taking the conversation offline via SMS.

Centralize all messages under a single login

Elevate your business by centralizing all messages—SMS and other platform communications—into one unified inbox. Say “goodbye” to phone calls and streamline interactions, ensuring every employee stays informed and no message is missed. Simplify, connect, and engage, all in one place.

Expand engagement with SMS

With an average open rate of 98%, SMS is a surefire way to catch the attention of your audience. Get more conversations started, and keep them flowing post-purchase to turn new sales into repeat business with SMS messaging from a local texting number (US and Canada).

Maintain ownership of customer information

Our centralized business inbox ensures that all client communications are conducted under the company’s banner, not through personal devices or apps. This safeguards customer ownership, ensuring that if an employee leaves, your customer relationships stay intact and loyal to your business.

Improve the customer experience through teamwork

Don’t send business into the arms of your SMB competitors because of slow responses. Manage all communication from a shared inbox where your whole team can work together to quickly connect with new leads. Collaborate on acquisition, sales, and support communication to provide a winning customer experience.

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